Outcomes
Track and manage customer success outcomes
Achieve 95% adoption of predictive maintenance module
KestrelWorks
KestrelWorks needs to fully integrate the predictive maintenance capabilities to demonstrate ROI before their board review in Q2.
Latest: Board presentation materials requested
Target: Mar 31, 2025
Reduce time-to-value for new team members
NimbusForge
NimbusForge is scaling rapidly and needs their onboarding process optimized so new hires can contribute within 2 weeks.
Latest: NPS score from new hires: 4.8/5
Target: Dec 15, 2024
Establish executive sponsorship for platform expansion
Copperline Systems
Copperline Systems has potential for 3x expansion but needs VP-level buy-in. Goal is to secure commitment from their VP of Operations.
Latest: Business case draft sent for review
Target: Feb 28, 2025
Resolve data integration blockers
Meridian Dynamics
Meridian Dynamics has been stuck on integration issues for 2 months. Critical to get their EMR data flowing before renewal.
Latest: Escalated to exec sponsor
Target: Jan 31, 2025
Launch customer success story program
Pinewood Analytics
Pinewood Analytics wants to become a reference customer and participate in case study development.
Latest: Case study published
Target: Nov 30, 2024
Achieve SOC2 compliance readiness
Ironclad Data
Ironclad Data needs to demonstrate SOC2 readiness to close their Series A enterprise deals.
Latest: Remediation plan approved
Target: Apr 15, 2025
Expand from 3 teams to full R&D organization
Vantage Point Labs
Vantage Point Labs pilot was successful. Now need to drive adoption across all 8 R&D teams.
Latest: First training session completed
Target: May 31, 2025
Improve supply chain visibility dashboards
BlueCrest Solutions
BlueCrest Solutions needs better real-time visibility. Current dashboards are too slow and don't show what matters.
Target: Jun 30, 2025
Validate port logistics use case
Harborview Tech
Harborview Tech wants to explore using our platform for port operations optimization. This is a new use case.
Latest: POC scope meeting scheduled
Target: Mar 15, 2025
Secure multi-year renewal with expansion
SilverOak Partners
SilverOak Partners renewal is coming up. Goal is to convert to a 3-year deal with 20% expansion.
Latest: Competitor mentioned in conversation
Target: Feb 15, 2025
Establish technical advisory relationship
NimbusForge
NimbusForge CTO expressed interest in becoming a technical advisor. Build the relationship.
Target: Apr 30, 2025
Re-engage stakeholders post security review
Meridian Dynamics
Once Meridian's security review clears, need to quickly rebuild momentum with their clinical operations team.
Target: Mar 31, 2025